tompel77Terms of Use

Account Opening and Eligibility on tompel77

When you join tompel77, we require your full legal name, date of birth, phone number, email address, and a valid government-issued ID or passport. We verify this information to comply with local financial regulations and anti-money-laundering standards. You are responsible for ensuring that all information you provide is accurate and up to date.

We do not offer our services in jurisdictions where online gaming or sportsbook betting is prohibited. Users are responsible for verifying that access to tompel77 and participation in its markets comply with their own jurisdiction's law. We may restrict or terminate your account if we determine that you are accessing our platform from a restricted territory or in violation of local regulations.

Your account is personal and non-transferable. You may not share your login credentials, permit another person to use your account, or operate multiple accounts. If we detect account sharing or fraudulent activity, we reserve the right to suspend or close your account and forfeit any balance.

Our tompel77 Deposit and Withdrawal Policy

We accept deposits via eight payment methods: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking transfer, local payment transfer, online payment transfer, and e-wallet transfer. Deposit processing times vary by method. E-wallet transfers (mobile banking, local payment, online payment, e-wallet, mobile banking) typically settle within seconds; local payment transfers within minutes; bank transfers within standard business hours. We do not charge deposit fees to your account; any fees are imposed by your payment provider.

Your account balance is held in a segregated client trust account separate from tompel77's operational funds. All funds remain your property; we are custodians only. Withdrawals are processed to the same payment method you used for deposit. We may request additional identity verification before your first withdrawal as part of anti-money-laundering compliance. Bank withdrawals typically clear within one to two business days; e-wallet withdrawals within hours.

We reserve the right to limit withdrawal amounts, restrict certain payment methods, or require additional documentation if we suspect fraudulent activity or regulatory violations. We do not process withdrawals to third-party accounts or payment methods not registered to you.

Football Sportsbook and Market Rules on tompel77

Our sportsbook covers Liga 1, Piala AFF, Champions League, Premier League, MotoGP, and badminton tournaments. We set odds based on market conditions and adjust them in real time. Live in-play betting is available during matches; odds and markets may close without notice as fixtures conclude. Orders placed during live play are subject to the odds displayed at the moment of confirmation; we do not honor orders placed after a match event occurs.

If a scheduled fixture is postponed, cancelled, or significantly altered (e.g., moved to a different date, played behind closed doors with no spectators), we may void affected orders and refund stakes to your balance. Partial-play refunds apply if a match is abandoned before completion; specific rules vary by market type. We publish detailed market rules in our FAQ section; review these before placing orders.

We settle all orders fairly based on official match results. Disputes are reviewed within two business days; most are resolved through our published rules or official league confirmation.

Bonus Offers and Promotional Terms

From time to time, we may offer new-player bonuses, deposit matches, or tournament promotions. Any bonus offer comes with specific terms: minimum deposit requirements, betting multipliers (amount you must wager before withdrawing bonus funds), eligible markets (some bonuses apply to football only; others cover all products), and expiration dates. We publish these terms clearly when you claim a bonus. We reserve the right to modify, suspend, or cancel bonuses without notice.

Bonus funds and winnings from bonus funds are subject to our rollover requirements. For example, if you receive a bonus worth our welcome offer, you may be required to place orders totalling our welcome offer (a 10x multiplier) before converting bonus funds to withdrawable cash. Until this requirement is met, your bonus balance remains locked. We track your rollover progress in Account → Bonus History.

Bonus eligibility

New accounts only. Each account is entitled to one new-player bonus. Duplicate or fraudulent accounts forfeit all bonuses.

Rollover requirement

You must wager the bonus amount multiplied by the stated multiplier (e.g., 10x) before withdrawing bonus funds as cash.

Expiration

Bonuses expire thirty days after claim unless stated otherwise. Expired bonuses are forfeited without refund.

Abuse detection

We monitor bonus usage for abuse (e.g., placing hedging bets to guarantee profit). Abusive accounts lose bonus eligibility.

Dispute Resolution and Our tompel77 Support Process

If you believe an order was settled incorrectly or your account balance is wrong, contact our support team via the support portalInclude your account email, the order ID, and a detailed description of your concern. Our team reviews disputes within two business days and responds with a resolution or explanation.

We base order settlements on official league data, match records, and our published market rules. If your dispute involves a specific fixture outcome (e.g., a goal that you believe was wrongly disallowed), we review video evidence and official league statements. If the dispute cannot be resolved internally, we may refer it to an independent arbitrator agreed upon by both parties.

We do not accept disputes submitted more than thirty days after order settlement. Orders are considered settled once we publish the final result in your Account → Order History. Review your orders regularly to spot errors early.

User Conduct and Account Restrictions

We prohibit collusion, match fixing, or placing orders based on inside information. We also prohibit using automated tools (bots, scripts) to place orders, arbitrage betting designed to guarantee risk-free profit, or coordinated multi-account betting. Violations result in immediate account suspension and forfeiture of balance.

We reserve the right to suspend your account temporarily if we detect suspicious activity, restrict your ability to place orders in certain markets if we identify systematic arbitrage attempts, or close your account permanently if we find evidence of fraud or regulatory violation. We will notify you of suspension reasons and provide a window to respond before permanent closure.

Your Data and Security on tompel77

We encrypt all communications between your device and our servers using TLS 1.2 or higher. Your login credentials and payment information are stored securely and not shared with third parties. We conduct regular security audits and comply with industry-standard data protection practices.

You are responsible for protecting your login credentials. Do not share your password or OTP codes with anyone. If your account is compromised, inform us immediately via support. We will lock your account and investigate. We are not liable for unauthorized access resulting from your failure to protect your credentials.

Jurisdiction Notice and Our Liability Limits

These terms are governed by the laws of the jurisdiction in which tompel77 is registered. Any legal disputes are subject to binding arbitration, not court proceedings. Both parties agree to waive jury trials and class-action rights.

Our liability for service interruptions, platform errors, or failed transactions is limited to the amount you have on deposit at the time of the incident. We are not liable for indirect damages (lost profit, lost opportunity, reputational harm). We provide tompel77 "as is" without warranties of uninterrupted service. Certain jurisdictions do not permit liability limitations; in those cases, our liability is limited to the maximum extent permitted by local law.