tompel77 Privacy Policy
This page describes what we collect when you use tompel77 and how we keep that data protected. We at tompel77 collect personal information—email, phone number, identity documents, payment details—only to operate our sportsbook and casino platform, process your deposits and withdrawals through QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and comply with local financial regulations. We do not sell your data to third parties; we share it only with trusted payment processors and legal authorities when required by law.
Your privacy is protected by encryption, secure storage, and limited staff access. Our servers may be located outside your jurisdiction; by using tompel77, you consent to data processing in those locations under our security standards. This policy covers data collection, usage, your rights, and how to contact us with privacy concerns.
We update this policy periodically to reflect changes in our platform or local regulations. Material changes are announced on the tompel77 homepage; continued use of our service indicates your acceptance of the updated policy.
What Data We Collect on tompel77
When you register for tompel77, we collect your legal name, date of birth, email address, and phone number. We use this information to create your account, send you transaction confirmations, and verify your identity before your first withdrawal. We ask for your phone number to send one-time passwords (OTPs) for login security; we store this number securely and do not share it with third parties except our OTP provider.
Before your first withdrawal, we request a government-issued ID (national ID card or passport) and proof of address (utility bill or bank statement). We photograph or scan these documents and store them encrypted in our secure database. We retain them for seven years to comply with anti-money-laundering regulations; after that period, we delete them unless legal obligation requires longer retention.
When you deposit funds, we collect payment method details—your e-wallet account, bank account number, or QRIS code. We do not store full bank account numbers or credit-card data on our servers; payment processors (e-wallet, mobile banking, local payment, etc.) handle sensitive details. We store transaction records (date, amount, payment method type) in our ledger indefinitely for audit and dispute resolution.
We also collect activity data: your betting history (markets, odds, stakes, results), casino gameplay (game type, time played, win/loss), login times, device type (mobile or desktop), and IP address. We use this data to detect fraud, improve platform performance, and enforce our terms of use. We do not track your activity outside tompel77.
How We Use Your Data on tompel77
We use your personal information for the following purposes: account administration (registration, password resets, login security); order processing (settling bets, calculating payouts, processing withdrawals); verification (identity confirmation, anti-money-laundering checks, fraud detection); legal compliance (tax reporting, regulatory filings, law-enforcement requests); and customer service (responding to your support inquiries, resolving disputes, sending important notices).
We may send you emails or SMS messages about your account—deposit confirmations, bet results, withdrawal status, platform maintenance—or promotional offers if you have opted in. You can unsubscribe from promotional emails by clicking the unsubscribe link; transactional messages (order confirmations, security alerts) cannot be disabled.
We use your betting and gameplay data to improve tompel77—analyse which football markets (Liga 1, Piala AFF, Champions League) are most popular, identify technical issues, and tailor product features. We do not use this data for personalised advertising or sell it to marketers. Your data remains your own; we are custodians only.
Third-Party Processors and Data Sharing
We share your data with the following third parties: payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) to process deposits and withdrawals; identity-verification services to confirm your documents; and cloud-hosting providers that host our servers. Each processor is contractually bound to use your data only for their specific function and to maintain confidentiality.
We may disclose your data if required by law—tax authorities, law enforcement, financial regulators, or courts. We will inform you of such requests unless legally prohibited from doing so. We also disclose data to comply with sanctions programs or anti-money-laundering regulations.
We do not sell or rent your personal data to third parties for marketing purposes. Your data remains private and is used only to operate tompel77 and comply with law.
Our Data Security Practices on tompel77
We encrypt all data transmitted between your device and our servers using TLS 1.2 or higher. Your login credentials, payment information, and identity documents are encrypted at rest in our database. We limit staff access to sensitive data—only authorised employees may view your personal information, and only for legitimate business purposes. We maintain audit logs of all data access.
We conduct regular security assessments and penetration testing to identify vulnerabilities. We have incident-response procedures in place; if a data breach occurs, we notify affected users within a reasonable timeframe and work with authorities to investigate. We maintain cyber-insurance to protect against financial losses from security incidents.
Our servers are geographically distributed and may be located outside your jurisdiction. By using tompel77, you consent to your data being stored and processed in these locations under our security standards. Data transfers across borders comply with applicable regulations.
Your Privacy Rights on tompel77
You have the right to access your personal data stored on tompel77. Contact our support team to request a copy of your profile, betting history, and account documents. We will provide this information within thirty days.
You have the right to correct inaccurate data. If your name, date of birth, or contact information is wrong, log into Account Settings and update it. If you need help, contact support.
You have the right to request deletion of your account and associated data, subject to legal holds. Once deleted, your tompel77 account cannot be recovered. We will retain transaction records for seven years to comply with tax and anti-money-laundering regulations.
- Access request
- Email support with "Data access request" in the subject line; we respond within thirty days.
- Correction request
- Update your profile in Account Settings; no request needed.
- Deletion request
- Email support with "Account deletion" in the subject; we process within fifteen days. Transaction records retain for seven years.
- Objection to processing
- You may object to non-essential processing (marketing emails, analytics). Contact support with specifics.
Cookies and Tracking Technologies
We use cookies to keep you logged into tompel77, store your language preference, and track session activity for security. These are essential cookies; you cannot disable them without losing core functionality. We do not use cookies for third-party advertising or cross-site tracking.
We may use analytics tools to measure page views, bounce rates, and user flow. These tools collect anonymous data; they do not track individual users. You can opt out of analytics by disabling JavaScript in your browser.
Contact Us About Privacy
If you have questions about this privacy policy, your data, or our practices, contact our support team through the support portal or email [email protected]. Include your account email and a clear description of your concern. We respond within seven business days.
If you believe we have mishandled your data or violated this policy, you may file a formal complaint. We investigate complaints and respond with a resolution or explanation. If you are unsatisfied, you may escalate to your local data-protection authority.
This privacy policy is effective as of January 2024. We reserve the right to update it periodically. Changes will be announced on our homepage; your continued use of tompel77 constitutes acceptance of the updated policy.